Market Harborough, UK

Your phone
deserves proper care.

We repair smartphones with honesty and attention to detail. No exaggerated promises — just careful, transparent work by people who know what they're doing.

Request a Repair Our Services

Repair Complete
Screen replaced & tested

All checks passed

🔋

Battery health

Restored to full capacity

✅

Warranty included

On all repairs

Find your repair

What's happening with your device?

Select your device type and describe the issue — we'll point you in the right direction.

🔲Cracked screen

👆Unresponsive touch

🔋Battery problems

💧Water damage

🐌Running slowly

🔌Won't charge

📷Camera fault

❓Something else

Self-assessment tools

Not sure what you need?

Use our interactive tools to get a clearer picture of what might be wrong with your device.

Select the symptom that best describes your situation:

🔲My screen is cracked or has visible damage

🔋Battery dies very quickly or won't hold a charge

💧The phone got wet or was exposed to liquid

🐌The phone is sluggish, freezes, or restarts randomly

🔌It won't charge, or only charges in certain positions

📷Camera images are blurry or the app won't open

🔍

Book a check-up

Answer a few questions to get a rough sense of where your battery might be:

How old is your phone (in months)?

Age: 18 months

Estimated charge cycles (roughly how many times charged from low to full):

Charging habit:

This is a rough estimate based on typical patterns — only a proper diagnostics check can give you accurate data.

Learn about battery replacement

Answer four quick questions and we'll give you a thoughtful, honest perspective:

1. How old is the device?

📅Under 2 years old

📅2–4 years old

📅More than 4 years

2. How severe is the damage?

🟢Minor — one specific issue (e.g. screen crack, battery)

🟡Moderate — a few things not working

🔴Significant — multiple faults or previous repairs

3. How important is data recovery to you?

💾Very — I have photos/data I'd hate to lose

💾Somewhat — I have some backed up

💾Not really — it's all backed up or I don't mind

4. How's your budget flexibility?

💷Happy to pay for a repair if the price is fair

💷Would prefer a repair but it depends on cost

💷Thinking about a new phone anyway

Talk to us first — it's free

What we do

Our repair services

Four core services, carried out carefully. We explain what we're doing at every stage so you always know what's happening with your device.

Screen Repair

Cracked glass, dead pixels, or unresponsive touch — we source well-matched replacement parts and fit them carefully.

Learn more

Battery Replacement

If your phone can't make it through the day anymore, a new battery often makes a meaningful difference to daily use.

Learn more

Water Damage Repair

Liquid exposure can cause hidden corrosion over time. Early assessment gives us the best chance of addressing the damage properly.

Learn more

Diagnostics & Inspection

Not sure what's wrong? We carry out a thorough check, explain exactly what we find, and leave the decision to you.

Learn more

Our process

How a repair actually works

We keep you informed at every stage. Nothing happens without your agreement.

You describe the issue

Tell us what's happening via our contact form, phone, or in person. No technical knowledge needed.

We inspect the device

A thorough check of both hardware and software to understand exactly what's going on.

We explain and quote

We tell you what we found, what we recommend, and what it'll cost — clearly, before any work begins.

Repair is carried out

If you're happy to proceed, we carry out the repair carefully using quality components.

Testing and handback

We test the device thoroughly before returning it. Your repair comes with a workmanship warranty.

Customer feedback

What our customers say

Real feedback from real people. We don't cherry-pick — this is the kind of thing customers tell us regularly.

★★★★★

"I dropped my phone on the pavement and the screen completely shattered. I was dreading the cost but Repair Bae gave me a clear quote upfront and the repair was done the same day. Really pleased with the result."

Sarah M.

Screen repair, Market Harborough

★★★★★

"Battery on my old iPhone was terrible — it'd be at 60% and just switch off. After replacement it lasts a full day again. The team explained everything beforehand and the price was fair."

James T.

Battery replacement

★★★★★

"My daughter's phone went through the washing machine. I thought it was a write-off but brought it in anyway. They were honest that there was some risk, but managed to save it. All my data was intact."

Rachel H.

Water damage recovery

★★★★★

"Went in not knowing what was wrong — just that my phone was behaving oddly. The diagnostics check was quick, they found the issue immediately and fixed it on the spot. No fuss at all."

Mark P.

Diagnostics service

★★★★☆

"The repair took a little longer than expected because they had to order a specific part, but they kept me updated throughout. Better than going to a shop and being told a week with no communication."

Anya K.

Screen repair

★★★★★

"I appreciated that they didn't try to upsell me on things I didn't need. Just looked at the phone, told me what the issue was, fixed it, and charged a fair price. That kind of honesty is rare."

David L.

General repair

Meet the team

The people behind the repairs

A small, dedicated team with genuine experience in mobile device repair. No call centres, no outsourcing.

Liam Carter

Lead Technician

Over 8 years working on mobile hardware. Started repairing phones out of curiosity and never stopped. Handles the more complex repairs and trains the rest of the team.

Priya Sharma

Senior Repair Technician

Specialises in water damage assessment and microsoldering. Brings a methodical, detail-oriented approach to every job she works on.

Tom Walsh

Repair Technician

Joined the team two years ago after completing a course in electronics repair. Handles screen replacements and battery work with a steady hand and genuine care.

Nina Okafor

Customer Experience

The first person you'll speak to. Nina handles bookings, quotes, and customer updates — making sure communication is always clear and timely.

Our workshop

A proper repair environment

We work in a clean, well-equipped workshop with the tools needed for careful, precise repair work. Not a kitchen table — a dedicated space set up specifically for mobile device repair.

We use anti-static equipment, proper lighting, and the right tools for each type of device. It's the kind of environment that makes a difference to the quality of the work.

🛡️

Workmanship warranty

On every repair

🔍

Full diagnostics

Before any work starts

💬

Clear communication

No jargon

📦

Quality components

Carefully sourced

Your phone
deserves proper care.

What's happening with your device?

Not sure what you need?