Our story

Who we are

Repair Bae is a small, independent mobile repair workshop based in Market Harborough. We've built our reputation on transparency, careful workmanship, and treating people fairly.

Background

How Repair Bae came about

Repair Bae started from a simple frustration: too many people were being told their phones were beyond repair, or being charged for replacements they didn't need. The founder, Marcus, had spent years working in electronics repair before deciding to set up independently — with a different approach.

The name came from a habit of calling every device that came through the workshop "bae" — a tongue-in-cheek way of reminding the team that people's phones matter to them. They contain photos, messages, memories. Treating them carelessly isn't just a technical failure; it's a people failure.

We opened in Market Harborough because it was home, and because we believed a local repair workshop that people could genuinely trust was something the town needed. That belief hasn't changed.

Repair workshop bench with tools
What we stand for

Our values

Honesty

We tell you what we find, not what's most convenient for us. If a repair isn't worth doing, we'll say so.

Care

Every device gets handled as if it belongs to someone who matters — because it does. We take our time and we don't cut corners.

Communication

We keep you informed at every stage. If something unexpected comes up during a repair, you'll hear from us before we do anything about it.

Transparency

Our pricing is clear, our process is explained, and we document our findings. No vague assessments, no surprise charges.

Have a question or a device that needs attention?

Get in touch and we'll be straightforward with you about what we can do.

Contact Us